AutoDen Privacy Policy

This AutoDen Privacy Policy explains how we collect, use, protect and manage your personal information in accordance with the Protection of Personal Information Act (POPIA) and applicable South African privacy regulations.

AutoDen is committed to responsible data protection and transparency in how we handle your information when you visit our website.

Who We Are

AutoDen Fitment Centre
Website: https://autoden.net

We operate automotive fitment centres in South Africa and provide vehicle tracking, accessories, protection services, and detailing solutions.

Information We Collect

We may collect personal information when you:

  • Submit a contact form

  • Leave a comment on our website

  • Register an account (if applicable)

  • Request a password reset

  • Communicate with us directly

The information collected may include:

  • Name

  • Email address

  • Phone number

  • IP address

  • Browser information

  • Any details voluntarily submitted

This information is collected solely for legitimate business purposes.

Comments

When visitors leave comments on our site, we collect the information shown in the comments form, along with the visitor’s IP address and browser user agent string to assist with spam detection.

An anonymised string (hash) created from your email address may be shared with the Gravatar service to verify if you use it. The Gravatar privacy policy is available at: https://automattic.com/privacy/.

Once approved, your profile picture may be publicly visible alongside your comment.

Media

If you upload images to the website, we recommend avoiding images that contain embedded location data (EXIF GPS). Visitors may download and extract location data from publicly available images.

Cookies Policy

Our website uses cookies to improve functionality and user experience.

Comment Cookies

If you leave a comment, you may opt in to saving your name, email address and website in cookies for convenience. These cookies remain for one year.

Login Cookies

When visiting the login page, a temporary cookie checks if your browser accepts cookies. This cookie contains no personal data and is deleted when you close your browser.

Upon login, cookies may store login details and display preferences:

  • Login cookies last two days

  • “Remember Me” extends login for two weeks

  • Screen preference cookies last one year

If you log out, login cookies are removed.

Editing Cookies

If you edit or publish content, a cookie is stored indicating the post ID of the edited article. This expires after one day.

Embedded Content From Third Parties

Articles on this site may include embedded content such as videos, images or articles.

Embedded content behaves exactly as if you visited the external website directly. These third-party sites may:

  • Collect data about you

  • Use cookies

  • Implement additional tracking

  • Monitor your interaction

We encourage reviewing their respective privacy policies.

How We Use Your Personal Information

Under POPIA and South African data protection regulations, AutoDen uses personal information to:

  • Respond to enquiries

  • Provide requested services

  • Improve website functionality

  • Prevent fraud and spam

  • Maintain website security

We do not sell, rent or trade your personal information to third parties.

Who We Share Your Data With

We may share limited data with:

  • Website hosting providers

  • Spam detection services

  • Technical service providers

If you request a password reset, your IP address will be included in the reset email.

All third-party service providers are required to maintain confidentiality and comply with applicable privacy laws.

Data Retention

We retain personal data only for as long as necessary.

  • Comments and metadata are stored indefinitely to facilitate automatic approval of follow-up comments.

  • Registered users (if applicable) may view, edit or delete personal information at any time (except usernames).

  • Website administrators may also manage user information.

We retain information where legally required for administrative, legal or security purposes.

Your Rights Under POPIA

In terms of the Protection of Personal Information Act (POPIA), you have the right to:

  • Request access to your personal data

  • Request correction of inaccurate information

  • Request deletion of your personal data

  • Object to certain types of processing

  • Lodge a complaint with the Information Regulator of South Africa

To exercise your rights, please contact us via our website contact details.

Where Your Data Is Processed

Visitor comments may be checked through automated spam detection services.

Some data may be processed by secure third-party providers located inside or outside South Africa, subject to appropriate safeguards.

Data Security

AutoDen takes reasonable technical and organisational measures to protect personal information from:

  • Unauthorised access

  • Loss

  • Misuse

  • Alteration

  • Disclosure

While no system is completely secure, we implement industry-standard security practices to safeguard your data.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in legal requirements or business practices. Updates will be published on this page with the revised date.

Contact Us

If you have questions regarding this AutoDen Privacy Policy or how your personal information is handled, please contact us via our website at:

https://autoden.net

 

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